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Blog Hotel News  - December 9, 2017

Here’s why to book direct with us for your stay in Siem Reap

The lobby and gardens at Baby Elephant Boutique Hotel in Siem Reap, Cambodia - photo by Baby Elephant Boutique Hotel

We know that, when you’re booking your Siem Reap hotel stay, you’re blasted with countless offers from online travel agencies and booking agencies. So even if you’ve already decided to stay with us at Baby Elephant Boutique Hotel (and who could blame you!) – whether that’s for our beautiful saltwater pool, our affordable luxury accommodations, our delicious selection of local and international food and drink, French wines, and innovative cocktails, our trendy tropical interiors, in-house spa, artists-in-residence, rooftop yoga classes, or simply our independent, ethical social enterprise business model (phew – there’s a lot to like about us!) – it’s far from certain that you’ll book direct with us rather than somewhere else. And so we don’t take it for granted that you’ll book direct – but we certainly hope you will, and here’s why.

Get our best-rate guarantee

We guarantee that if you book direct with us for your Siem Reap hotel stay, you’ll get the best possible rate available anywhere. And we back that up with our best-rate guarantee, so that if you find a better rate elsewhere we’ll match it – no strings attached. Click here to read more about our best-rate guarantee.

Enjoy regular promotions

We run regular promotions throughout the year, offering a range of discounts and special offers on our best accommodation options and stay packages at our boutique Siem Reap hotel. But you won’t find these Siem Reap hotel deals with the online booking sites – we reserve them for our most valued customers who book direct. For the latest updates on all our special offers, make sure you sign up for our regular e-mail newsletter, too. 

Special perks for direct bookers

Some of our most special rooms come with extra perks. For example, stay in one of our rooftop Premier Double rooms – with unmatched seclusion and privacy, since there are just two of these rooms on our top floor, plus access to a balcony with incredible 180-degree views across Siem Reap – and you’ll have a free bottle of wine waiting for you on arrival, plus a fruit platter, a French press, and freshly ground artisan coffee to take your stay with us to a whole new level. What’s more, when availability permits, we like to handsomely reward customers who book directly with the likes of free upgrades, early check-ins and late check-outs, and extra surprises for special occasions to make your stay even more memorable.

Pay at the end of your stay

If you book your Siem Reap hotel room with an online travel agency or other booking site, depending on the rate you choose you may need to pay for your accommodation upfront. That’s not the case when you book direct with us – no matter how great a deal you’ve bagged in one of our frequent hotel room promotions, you can always pay right at the end of your stay when you check out.

We’ll collect your credit or debit card details at the time you make your booking online with us, just in case you don’t show up (it happens!), but we won’t otherwise charge your card prior to your stay. Nor do you need to pay a deposit when you check in – we’ll just introduce you to the hotel, show you to your room, and let you get on with enjoying your holiday in Siem Reap! When it’s time to leave (even though we wish you didn’t have to!), you can settle your bill in cash or by card – simple as that.

Your booking is secure

There’s no need to worry that your booking or payment details will be less secure with us than they would be with an online booking site. We use a third-party booking engine that employs security technology to ensure your personal information is protected throughout the whole process, so you can rest assured that you’re in safe hands. 

Help us create ethical jobs

Baby Elephant is a social enterprise in Siem Reap, and a huge part of what we do is creating sustainable, ethical jobs for locals. Every booking made through an online travel agent costs us in commission – on the flip side, every direct booking saves us money and enables us to pay our staff more, employ more local Cambodians, and even offer our loyal direct-booking customers better Siem Reap hotel rates. Thank you for booking direct and helping us achieve more.

To book your Siem Reap boutique hotel stay direct with us at Baby Elephant Boutique Hotel, just click here.