Hotel Policies + Terms & Conditions

Hotel room, group and retreat terms and conditions for all bookings at Baby Elephant Boutique Hotel in Siem Reap. We look forward to your visit!
Thank you for choosing Baby Elephant Boutique Hotel! Please read on for policies and terms and conditions.

1. Individual room bookings

  • Rates are quoted in US Dollars and include taxes & service charges
  • Cancellation 72 hours in advance incurs no charge but will incur one night cost if within 72 hours or in case of no show. No charge will be made to the credit card otherwise
  • A Credit Card is required to guarantee the booking – payment is due on check-out
  • Payment can be made in US dollars cash or by Credit Card with 3% surcharge
  • Check-in time is from 14.00hrs and check-out till 12.00hrs
  • Children age 12 and older are charged the adult rate – please include them in No. of Adults box
  • Free of charge for children under 12 years of age sharing same bed with parent (max. 2 children)
  • Breakfast charge US$5++ child from 5 to 12 years old
  • Toddler cot or baby cot are free of charge on request (subject to availability)
  • Extra bed charge is $15 per night
  • Exchange rates for information only – your room bill will be charged in US Dollars
  • If you cannot Cancel/Modify your reservation, please email us at bookings@babyelephant.asia

2. Retreat and group bookings

Please contact us to discuss group bookings terms and conditions. We are very experienced in retreat and group bookings and would be thrilled to host you! Email ilana@babyelephant.asia to discuss the amazing packages we can put together for your group.

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